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Amber Utilities’ Journey in Transitioning to KeyTERRA-FIRMA Base and BricsCAD


Amber Utilities is a prominent utility and environmental consultancy known for its comprehensive approach to managing utility costs and sustainability initiatives. With a strong focus on innovation and customer satisfaction, Amber Utilities offers a wide range of services designed to optimize the efficiency of utilities management and reduce environmental impact for businesses across various sectors.

In this case study of transitioning to KeyTERRA-FIRMA Base and BricsCAD, Amber Utilities showcases its commitment to adopting cutting-edge tools that enhance operational efficiency and support their strategic goals in utility management and environmental stewardship.


Transitioning from other CAD solutions is a significant step for any company in the utility surveying industry. Previously, Amber Utilities relied on AutoCAD® and ProgeCAD® for its CAD-based utility surveying projects. These tools served the basic needs but lacked the efficiency and support required for scaling operations effectively.

The decision to move to KeyTERRA-FIRMA Base and BricsCAD was primarily influenced by the robust customer support and the user-friendly nature of the software. These factors are crucial for quick adoption and minimizing downtime during the transition.


The shift to KeyTERRA-FIRMA Base and BricsCAD has been remarkably positive for Amber Utilities, with no significant issues encountered. This ease of adoption speaks volumes about the intuitive design of the software. The standout aspect of this transition has been the exceptional support provided by the KTF Software team. Managing Director Ross Morley told me, “We’re always able to get help when needed, and Otso, in particular, has been superb…the software itself is user-friendly, making the learning curve minimal”.


One of the most significant improvements in the company’s workflow has been in the handling of CSV files into CAD formats for topographical surveys, which has greatly accelerated the workflow. Ross added, “This improvement alone has effectively saved about 25% in time previously spent on similar processes”. The efficiencies gained have allowed the team to focus more on design elements without worrying about software limitations, and the time savings translated directly into cost savings, with a more streamlined process that allows for a quicker turnaround on projects and reduced overhead costs.


The user-friendliness of KeyTERRA-FIRMA Base and BricsCAD stands out for Amber Utilities, particularly for new users transitioning from other software. The customer support has been crucial in swiftly resolving any issues and helping integrate new tools like GPS layer creation and data import.


Ross went on to tell me, “We have recommended your software to a number of our contacts. It was actually recommended to us by another surveying company”.


The adoption of KeyTERRA-FIRMA Base and BricsCAD represents a strategic move towards more efficient and supportive CAD software solutions in the utility surveying industry. The benefits observed have underscored the value of this transition, setting a strong precedent for others considering similar upgrades.

Like Amber Utilities, you can take advantage of powerful CAD tools with an easy learning curve that can help you create detailed and accurate plans that are compatible with your customers.

Don’t let outdated software and workflows slow you down. Upgrade to BricsCAD and KeyTERRA-FIRMA Base to take your work to the next level.


If you’d like to see any of our software in action, you can request a personalised demo or try it for yourself with a 30-day trial.

Our experts are on hand to answer any of your queries so feel free to get in touch, we’re here for you.

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    “I would recommend this program to any designer…Absolutely 5 stars”

    Thank you for bringing BricsCAD to my attention.

    Ben Bentley

    “Instinctive and straightforward to learn…excellent support and development”

    Overall, an excellent design tool written by a very end-user focused company who provide excellent support and development for their product

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    It has allowed a person with no surveying or technical drawing abilities to down load survey data and manipulate it on a drawing platform.


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    Whilst the cost saving is a great advantage, having this software has enabled us to maintain our high standard of as-built drawings

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    Innovative, easy-to-use CAD products with flexible licensing options and an emphasis on customer service and support.

    KTF is a solutions and value-driven company that puts the user experience at the forefront of everything that we do. We build products that are simple to use yet have the power and innovation to make your design tasks an absolute breeze. You don’t need to take our word for it, just download a free trial of our software today and find out for yourself how our design software can improve your productivity and workflows.